Hydro Road Ltd Privacy Policy
(UK GDPR & Data Protection Act 2018 Compliant)
1. Introduction
This Privacy Policy explains how Hydro Road Ltd collects, uses, stores, and protects personal data when you visit our website or engage with our services.
We are committed to protecting your personal information and handling it responsibly in accordance with the UK General Data Protection Regulation
(UK GDPR) and the Data Protection Act 2018.
2. Who We Are
Company Name: Hydro Road Ltd
Registered Office: Temperance House, 22 High Street, Burnham on Crouch, Essex CM08AA
Email: support@hydro-road.com
Company Registration Number: 14576062
For the purposes of data protection law, we are the “data controller” of your personal data.
3. What Information We Collect
We may collect and process the following types of information:
A. Information You Provide Directly
- Name
- Company name
- Job title
- Email address
- Telephone number
- Project information submitted via enquiry forms
- Any information you voluntarily provide in correspondence
B. Website Usage Information
- IP address
- Browser type and version
- Pages visited
- Time and date of visit
- Referring website
- This information may be collected through cookies and analytics tools.
4. How We Use Your Information
We process personal data for the following purposes:
- Responding to enquiries and requests
- Providing technical information about our products and services
- Managing business relationships
- Assessing project suitability
- Improving website functionality and performance
- Complying with legal and regulatory obligations
- We do not sell personal data to third parties.
5. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
- Legitimate interests (responding to enquiries, conducting business communications)
- Contractual necessity (where discussions relate to potential commercial agreements)
- Legal obligation (where required by law)
- Consent (where you opt in to receive updates or marketing communications)
6. Data Sharing
We may share personal data with:
- Professional advisers (legal, financial, technical consultants)
- Service providers supporting website hosting or IT infrastructure
- Government bodies or regulators where required
- We do not transfer personal data outside the UK unless adequate safeguards are in place.
7. Data Retention
We retain personal data only for as long as necessary to:
- Respond to enquiries
- Maintain business records
- Meet legal or regulatory obligations
- Enquiry information is typically retained for up to 5 years unless a longer retention period is required for contractual or legal purposes.
8. Data Security
We implement appropriate technical and organisational measures to protect personal data against:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
However, no online transmission can be guaranteed to be completely secure.
9. Your Rights
Under UK GDPR, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request erasure (where applicable)
- Object to processing
- Request restriction of processing
- Withdraw consent (where processing is based on consent)
- Requests can be made by contacting us at [Insert Email].
- You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.
10. Cookies
Our website may use cookies to:
- Improve website performance
- Analyse traffic
- Enhance user experience
- You may control cookie settings through your browser.
(You may wish to include a separate Cookie Policy depending on your site configuration.)
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
12. Contact
If you have any questions regarding this Privacy Policy or how we handle personal data, please contact:
Email Address: support@hydro-road.com
Company No. 14576062
